Like most other websites, this website needs to collect user data in order to function properly. Some of this data is collected using cookies (which are tiny temporary files stored on your computer) that allow the website to recognise you, for example, if you log in, or submit a form. Certain pages need to collect more specific personal information – for example, if you are a Stockist and place an order on the website, this information is stored on our server. In order to comply with GDPR (General Data Protection Regulation) legislation, we need you to consent to this by clicking the 'OK' button when you first visit the site. You can select the 'Decline' option and leave the site.

The following information describes what data we store and how we use it in accordance with the GDPR and associated data protection legislation.

1. Who is using your personal data?

SESI Refill is the “data controller” for the information that you provide to us when visiting this website. This means that we decide how to use it and are responsible for looking after it in accordance with the GDPR. Access to your personal data will be provided to those staff who need to view it as part of their work in connection with the operation of this website. It will not be shared with any third party. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We may update this policy at any time. By visiting our site you are accepting and consenting to the practices described in this policy.

2. Types of data we collect about you

We will collect, store, and use the following categories of data when you use our site:

A. Data you give us.

You may choose to give us data about yourself. For Stockists, the name, email address, business name and address, are stored so that we can fulfil orders. When a Stockist fills in an order form on the site, all the information on that form will be retained so that we can process your request.

B. Data we collect about you.

If you consent to our use of cookies we will automatically collect the following data: technical information, for example, the type of device (and its unique device identifier) you use to access our site, the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform; and information about your visit to our site including the full Uniform Resource Locators (URL), clickstream to, through and from the Website (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

3. How we use your data

We process your data to provide you with the services and/or information you have requested; to send you marketing or other types of communication by email (e.g. our newsletter). You can withdraw your consent at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.or +44 (0)7758218602. In this event, we will stop any processing as soon as we can. However, this will not affect the lawfulness of any processing carried out before your withdrawal of consent and you may no longer be able to use the site in the same way you did before.

We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.

4. Marketing

We would like to send you information by email about products, services and opportunities which may be of interest to you. We will not provide your data to other businesses so they can use it for marketing purposes.

5. Third party websites

Our site contains links to and from various third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

6. Retaining your data

We will only retain your data for as long as we need it to fulfil our purposes, including any relating to legal, accounting, or reporting requirements.

7. Your rights

Under certain circumstances, by law you have the right to:

  • Request access to your data (commonly known as a “subject access request”). This enables you to receive a copy of your data and to check that we are lawfully processing it.
  • Request correction of your data. This enables you to ask us to correct any incomplete or inaccurate information we hold about you.
  • Request erasure of your data. This enables you to ask us to delete or remove your data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).
  • Object to processing of your data where we are relying on our legitimate interests (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your data for direct marketing purposes.
  • Request the restriction of processing of your data. This enables you to ask us to suspend the processing of your data, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your data to another party.

Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations (such as fulfilling an order you have placed) if we were to stop. However, where you have consented to the processing (for example, where you have asked us to contact you for marketing purposes) you can withdraw your consent at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. In this event, we will stop the processing as soon as we can. However, this will not affect the lawfulness of any processing carried out before your withdrawal of consent and you may no longer be able to use the site in the same way as you did before.

If you want to exercise any of the rights described above or are dissatisfied with the way we have used your information, you should contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of the GDPR. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns/.

8. Cookies

Our web pages use “cookies”. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and enables us to improve our website.

Types of cookies we use

We use the following types of cookies:

  • strictly necessary cookies — these are essential in to enable you to move around the websites and use their features. Without these cookies the services you have asked for, such as logging in and placing an order cannot be provided.
  • performance cookies — these cookies collect information about how visitors use a website, for instance which pages visitors go to most often. We use this information to improve our websites and to aid us in investigating problems raised by visitors. These cookies do not collect information that identifies a visitor.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them please visit http://www.allaboutcookies.org/.

SESI Refill uses the following cookies:

Cookie namePurpose
a randomised 32 digit alphanumeric code This cookie is set by Joomla, the Content Management System with which this website was built.
joomla_user_state This cookie is set by Joomla when a user has logged in to the website.
joomla_remember_me_ followed by a randomised 32 digit alphanumeric code This cookie is set by Joomla when a user selects the option 'Remember me' on the login page.
PHPSESSID This cookie is set when a user views an order or order form, or when they place an order. 
reDimCookieHint This cookie is used to remember when a user has viewed and accepted the cookie notice.

9. Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

10. Contact

If you wish to raise any queries or concerns about this privacy policy please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..